COMMON QUERIES
You Asked, We Answered
WHAT ARE THE PAYMENT OPTIONS?
We have provided multiple payment options at your disposal. We firmly believe in bringing the most convenience and ease to our customers. We have UPI, various wallets, Online Banking and other convenient options. We have a Payment on Delivery option served at a few particular locations.
WHAT IS YOUR RETURN POLICY?
We are very sorry to hear about your dissatifaction of our product. In cases wherein the product delivered has manufactural defect please reach out to us and we shall guide you after understanding your case. We will refund in the form of store credit. Replace products that have a defect, damaged or do not match the order placed.
Please reach us within 24 hours of receipt of the product to proceed with returning the product and obtaining your replacement or store credit.
CAN I PLACE BULK ORDERS?
We are delighted to know your inclination towards our products and will be very happy to serve you. For orders in bulk quantities please contact us on our provided contact information and we will assist you through a very seameless process.
How long do your incense sticks burn?
Each stick is around 16 cm long and will burn for approximately 30 - 45 minutes
Let us know what you need and we’ll do our best to assist you.